We restock our most popular colors and items seasonally. You can sign up for restock notifications on the specific product page by entering your email address. Alternatively, you can email us at info@equestroom.com to inquire about which colors and items are scheduled for the next season's restock. Our team is happy to assist you with any specific requests or questions about availability.

All of our products are available in a range of sizes to suit different breeds and horse sizes. We offer size options from PONY and COB to FULL (standard horse size) and XFULL for larger warmbloods and draft-sized horses. Whether you have a pony, cob, or large breed, you'll find suitable sizes that ensure a comfortable and proper fit. If you have specific questions about sizing, please don't hesitate to reach out to our customer support team at info@equestroom.com.

Nearly all of our products are designed to be machine washable, ensuring convenient and easy cleaning. For detailed care instructions and product-specific cleaning guidelines, please refer to our product care details HERE. If you have any further questions or need personalized assistance regarding product care, please don't hesitate to reach out to our team at info@equestroom.com.

For an extensive guide and more tips on cleaning all kinds of horse tack, you can also check out our blog post HOW TO CLEAN HORSE TACK

Our saddle pads are available in a variety of styles to suit different riding disciplines and preferences. You can choose from jumping, dressage, and all-purpose styles, each designed with functionality and comfort in mind. Additionally, our saddle pads are offered in a range of sizes to ensure a perfect fit for your horse. To explore the available colors and styles, we invite you to browse our dedicated saddle pad collection here.

To select the best saddle pad style and size for your horse, you can take a look at our blog post TYPES OF SADDLE PADS.

We typically release 3-4 new collections annually, each featuring multiple color options and innovative designs. These releases are timed seasonally, coinciding with the beginning of each new season. We encourage you to stay tuned and keep an eye out for our exciting new collections as they become available. Follow us on social media @equestroom and subscribe to our newsletter for the latest updates on new launches and restocks!

You can explore our wide variety of colors and styles designed to complement your horse's coat color and discipline. To assist you in finding the best match, we offer a coat color coordination quiz HERE. This interactive quiz helps you discover products that will make your horse stand out in the arena!

You can request changes or cancellations of your order by reaching out to our customer support team with your order number as soon as possible. Orders can typically be canceled before they are processed and shipped. If your order has already been processed and shipped, we're here to assist you with our return process. Please contact our customer support team promptly at info@equestroom.com with any inquiries regarding order modifications or cancellations.

Once you place an order, you will receive a confirmation email. As soon as your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package. If you have not received a shipping confirmation or need assistance with tracking your order, please don't hesitate to reach out to our customer support team at info@equestroom.com.

Yes, we offer worldwide shipping to accommodate equestrians all across the globe. During checkout, you can select your country from the list of available destinations. The shipping options and associated costs will be displayed based on your location. If you have any specific questions about international shipping or need assistance with placing an order from abroad, please feel free to reach out to our customer support team at info@equestroom.com.

Please note that for international orders, customs duties, taxes, and fees may apply depending on your country's import regulations. These additional charges are not included in the item price or shipping cost displayed at checkout. As customs policies vary widely from country to country, we recommend contacting your local customs office for more information on potential fees before placing your order. Please be aware that any customs duties or taxes incurred upon import are the responsibility of the recipient. If you have specific questions about customs or need assistance with your order, please feel free to reach out to our customer support team at info@equestroom.com.

We strive to make the return and exchange process as straightforward as possible. If you need to return or exchange an item, simply reach out to our dedicated customer support team with your order number and a few clear pictures of the item you wish to return, you can reach them at info@equestroom.com. Our team will promptly assist you with the necessary steps.

Stay updated on our latest promotions and discounts by following us on social media @equestroom and visiting our homepage, where active promotions are featured during sale periods. For exclusive discounts and special offers, we recommend signing up for our newsletter using your email address Here. Subscribers receive exclusive access to discounts, as well as updates on new product launches and restocks.

We occasionally partner with ambassadors who share our passion for quality equestrian products and lifestyle. If you are interested in becoming an Equestroom ambassador, please reach out to us at info@equestroom.com with your proposal. We'd love to hear from you and explore potential opportunities to collaborate.

At Equestroom, we are committed to upholding high environmental and ethical standards in our product offerings. We prioritize sustainability and ethical practices throughout our supply chain and product development processes. Our efforts include:
1. Sustainable Materials: We source materials that minimize environmental impact, such as organic cotton, and recycled materials.
2. Fair Labor Practices: We partner with manufacturers who adhere to fair labor standards and provide safe working conditions for their employees.
3. Animal Welfare: We prioritize animal welfare and do not support practices that involve animal cruelty. Our leather products, when used, are sourced responsibly and comply with ethical guidelines.
4. Transparency: We strive to be transparent about our sourcing and manufacturing processes, providing customers with information about the origins of our products.